Graduate Theological Union
Moodle Help for Students
Student Guides to Moodle
Click here for a PDF of the Moodle presentation given at the orientation
Where is my course and how do I access it later?
Why aren't my courses listed under "My Courses" in Moodle, even though I'm enrolled in them on WebAdvisor?
What is an enrollment key?
How do I navigate within a course?
Where did the course weeks/topics go?
Usernames for registered (residential) students at the schools of the Graduate Theological Union follow a specific convention, which follows the convention established for WebAdvisor/Colleague. If you registered as a student before Spring Semester 2009, your username is your last name and then the first letter of your first name (e.g., John Doe would be doej). If you registered as a student during or after Spring Semester 2009, your username is the first letter of your first name and then your last name (e.g., John Doe would be jdoe). If more than one student has your last name and the first letter of your first name, then a number is assigned to the end of the username. Check with your school's registrar for more information.
If you are a student enrolled in the CALL program at CDSP before Fall Semester 2009, your username follows a different convention. Your username is prefaced with CALL., followed by the first letter of your first name and then your last name. If you enrolled in CALL during or after Fall Semester 2009, your username follows the convention described in the latter half of the first paragraph.
If you are enrolled in a different program at one of member schools, your username most likely follows the convention in the first paragraph. If that username does not work, check with the appropriate contact person for the program.
For registered students, your Moodle password is your initial WebAdvisor password (since WebAdvisor and Moodle do not synchronize, changing it in one does not change it in the other). For other Moodle users, contact your program director for this information (it should be assigned with your username). Although it is not required in Moodle, it is strongly suggested that you change your Moodle password once you change your WebAdvisor password.
The GTU Moodle site offers our 24/7 self-service option for password recovery. Under the login fields, click the "forgot password?" link. This will take you to the next page where you can search for your account info either by username or email address. We recommend you use the email address feature, as this is a more unique piece of information to identify yourself. *Be sure you enter the email address that Moodle has on file for you.* Whichever email account has been receiving (or did receive) email updates from your Moodle classes should be the email account you enter in this address. If Moodle recognizes your email address, a confirmation email will arrive in your inbox with another link to confirm your request to reset your password. Clicking this link will reset your password and generate an email notification with your username and temporary password. Once you log in to Moodle using the username/password combination provided, you will be prompted to choose a new, permanent password. *This is your Moodle password from this point forward, so please take note of it.*
We request that you first check all of your spam, junk, or other email filter folders to locate the missing emails. Next, be sure you check all of your email addresses if you have searched by username. Once you have thoroughly searched through these locations and can find no reply from Moodle, send an email to email@example.com, and be sure to explain all of the steps you have taken in order to attempt the self-recovery process. The Online Learning Coordinator, will then be in touch with you to fix your profile settings and update your account with a working email address.
**In some cases, a user account may be purged after a certain length of inactivity or if never used. In the even that an account is not present for a user, an authorized staff, faculty, or administrator will need to submit a user request form. If the OLC discovers that an account is not present, s/he will request that you contact an authorized person to make the request on your behalf.
To change your password, log in to Moodle and click on your name in the upper-right-hand corner of the window. Once your profile page appears, click on the "Change password" link in the left-hand "Settings" block. Enter your current password into the field, and then type your new password into the appropriate fields. Click the "Save changes" button.
Moodle courses for degree-granting programs are categorized by semester. To access the course for the first time, click on the appropriate semester, then click on course. Courses are sorted alphabetically by subject designator. You will be asked to provide an enrollment key (described below).
To access the course for subsequent times, you can locate it in the My Courses link in the left-hand "Navigation" block. Clicking on the link shows all the courses in which you are enrolled that are available to you at this time. To see a list categorized by semester, use the "Your Courses" block in the right-hand column. Courses can be accessed for an entire year, meaning that you can continue to visit a Fall 2011 course until the beginning of Fall 2012.
Courses offered through the CALL program are located within their respective folder. These folders are sub-divided by semester. Since these courses do not have course designators or numbers, they are sorted alphabetically by course title. To access these courses for subsequent times, follow the instructions in the second paragraph.
The WebAdvisor enrollment system is separate from Moodle, which means that your registration does not transfer from one to the other. You will need to "enroll" in your courses in Moodle by selecting the appropriate semester and locating them. Your instructor will provide you with an enrollment key so that you can "enroll" in the course. Note that not all courses use Moodle.
An enrollment key is a course-specific password that is assigned by the instructor. This is different than your Moodle password or a PIN that may be required in WebAdvisor. The key prevents students who are not officially registered for a course from accessing the material. The key is provided to you by your instructor, either through e-mail or during the first in-person class.
Each course consists of one main page (known as the "weekly outline" or the "topics outline") and multiple sub-pages. If you are on a page that requires you to enter data into a text box or field, you need to click the "Submit" button at the bottom of the page to save that data. After clicking "Submit," you are brought to the previous page. If the page does not have a "Submit" button, you can navigate by using the "breadcrumbs" at the top-left part of the page (GTU > Course Number > Page > Sub-page). Under no circumstance should you use the Forward and Back navigation buttons in the browser's toolbar; doing so can cause issues within the course.
Sometimes instructors find it valuable to hide past and/or future weeks/topics. If this is not the case for your course, click the "Show all" button (it looks like a square on top of another square) to the right of the week/topic title; this will make all weeks/topics visible. Since the default is to show all weeks/topics on the main course page, you may need to scroll down to see all of the material.
Enter the appropriate forum by clicking on the forum name; forums are identified with an icon with two heads facing one another. After reading the instructions/introduction to the forum, click on the "Add a new discussion topic" or "Add a new question" button. Type the subject of your forum post, and then type the message of your post. You may have the option of attaching a file to your forum post, depending on if your instructor has set that option. Click the "Post to forum" button to submit your forum post. You only have an hour to edit/delete your post.
If you are receiving e-mails for a particular forum, that means you are subscribed to that forum. By default, you subscribe to the forum once you make a post in it. To unsubscribe to a forum, enter the forum, then click the "Unsubscribe to this forum" link in the left-hand "Settings" block. Some forums, including the News Forum, force all users to subscribe to the forum. To change this default, click on your name in the top-right part of the screen to access your profile settings. Click on the "Edit profile" link in the left-hand "Settings" block. Select the appropriate option from the "Forum auto-subscribe" drop-down menu, and then click the "Update profile" button.
You have the option of receiving a summary e-mail of all the day's forum posts (called a Daily Digest) instead of individual e-mails. To select this option, click on your name in the top-right part of the screen to access your profile settings. Click on the "Edit profile" link in the left-hand "Settings" block. Select the appropriate option from the "Email digest type" drop-down menu, and then click the "Update profile" button.
This depends on how your instructor has configured the forum. In most cases, click on the initial post (in the Discussion column on the forum's page) to see the text of the post. Each reply is underneath the initial post to which the reply was made, indented to show the order of the threads.
Moodle provides different ways of completing assignments, depending on how your instructor has configured the module. If the assignment is configured for online text, find the "Edit submission" link in the left-hand "Settings" block, type your response in the text box provided, and then click the "Save changes" button to save your online text.
If the assignment is configured for uploading, you must complete your assignment in an external software application (like Word or PowerPoint) and save it to your local computer. To upload the file, follow these instructions:
- Click on the appropriate module.
- Click "Upload files."
- Click "Add..."
- Once the "File Picker" window has appeared, click "Upload a file."
- Click "Browse..." and locate the file on your computer.
- Click on the file and then click "Open."
- Click "Upload this file."
- Once the "File Picker" window has closed, click "Save changes."
To access the grades and feedback for assignments, click on the assignment again; here you can see the grade, feedback, and any response file(s) provided by the instructor. You can also see all your course grades by clicking on "Grades" in the left-hand "Settings" block in the course.
How can I change my e-mail address?
You can update your profile, including changing your e-mail address:
- In the settings block on the left hand side, select "My profile settings."
- Select the first option, "Edit profile."
- Your e-mail address is in the 3rd block from the top; you can change it there.
- Scroll to the bottom of the page and click on the "Update profile" button.
If the FAQ cannot resolve your issue, click here to contact Moodle support.
Issues with AOL
Users who connect to the internet with AOL may have difficulty viewing pages in Moodle using the AOL browser. These users may wish to download Firefox and connect with that browser.
Moodle is currently having issues e-mailing to AOL accounts. If your Moodle account is connected with an AOL e-mail address, please change it to another address, if possible.